At ShopSaathi, customer satisfaction is important to us.

Returns

Returns are accepted within 3 days of delivery if:

• The item received is damaged.
• The wrong item was delivered.
• The product has a manufacturing defect.
• A proper unboxing video is recorded.

Non-Returnable Items

Returns will not be accepted for:

• Used products.
• Products damaged due to customer misuse.
• Change of mind after delivery.

Refunds

Once the returned product is received and inspected:

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
• COD refunds will be processed via bank transfer or UPI.

To request a return, contact: shopsaathiindia@gmail.com